You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. Service: climate.set_humidity YAML: entity_id: climate.thermostat humidity: 30. This tells your ecobee what temperature you want your home to be during your Activities. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. The orange number is the heat setting, and the blue number is the cool setting. Get the most out of your thermostat. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. It’s kind of annoying, so it would be wise to install the other skill as well. ecobee Support; Mobile App & Web Portal; Using the Web Portal; How to add a Comfort Setting into my schedule You can add new Comfort Settings to your schedule on your tablet or web portal. Try turning off Smart Recovery at your Ecobee thermostat. I currently have some contractors working in the house. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. For some reason it doesnt seem to be working, I leave and nothing happens. Normally I don't have theater room sensor participate in the Home so it would be nice to just click on the Home and change it to "TheaterRoom" setting. "Alexa, ask ecobee what equipment is running on the " Running the Fan (NOTE: These commands will not work if the ecobee is set to OFF system mode) "Alexa, ask ecobee to turn the fan on" "Alexa, ask ecobee to turn the fan on in the " Changing System Mode "Alexa, ask ecobee to switch to Heat/Cool/Auto/OFF mode" Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. If you do not want the system to run, select Off. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. If you're looking for a mobile app to control multiple thermostats at the same time, this is not the answer. Adjust to the desired temperature, then tap Save. The sensor room is 74. Tap Comfort Settings. Even if the TheaterRoom sensor participate in the Home comfort setting, it is not working all the time since it is doing the average with the other rooms' sensors. I'm enjoying it. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. User Name; Password Forgot Password? We delete comments that violate our policy, which we encourage you to read. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. Tap the temperature controls to open them. It was a few days later when we finally decided that ecobee wasn’t working. The open air range of the sensors is probably 100 feet or more. Press J to jump to the feed. Smarter comfort: Your ecobee3 lite works with your local weather, schedule, and desired comfort settings. Which is extremely easy to do with an Ecobee thermostat. The advertised maximum range of the sensors is 45 feet. The ecobee can only connect to a 2.4G network, so you’ll want to be sure that your Apple hub is connected to this same 2.4G network to work with your ecobee. This setting will be used to generate the default comfort settings. I just installed an ecobee 4 with 1 sensor. Make sure Wi-Fi Radio is … Allow the thermostat to complete its boot up process. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. I have home set to 71 and it uses only one of the sensors. Place the ecobee back on the wall after one minute and wait for it to reconnect to Wi-Fi. Turn it off, wait a few minutes, and then turn it back on again. ecobee comfort settings not working. Your thoughts? Errors have been highlighted below. After tapping save you'll be brought to the schedule to adjust when this setting is active. Sleep is set to 62 using a different sensor. Download the app to: - Install your device with step-by-step instructions. My HVAC is a Goodman 98% high efficiency and is only about 2 years old. Everything should go back to normal. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. Home Assistant Core release with the issue: Home Assistant 0.115.2; Last working … With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Then select Settings. Reboot Your ecobee. There was a problem with your login. Schedule a Vacation Mode in Advance. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. Which is extremely easy to do with an Ecobee thermostat. Receive incentives from your utility company; Help your community use cleaner energy; Maintain control of your comfort; How to sign up for Community Energy Savings! Be respectful, keep it civil and stay on topic. After speaking with Ecobee they first had me reset all sensors, remove them from my Ecobee, and even unplug and replug my E3 back in, and re-connect all sensors. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. I have a problem with ecobee heater when it changes from home to sleep comfort setting. After switching the fan control to … And the heat is still on. Ecobee does a 30 min transition from different sensors to avoid a jump in set point. That didn't work, and after being on the phone last week, Ecobee determined that 2 of my sensors were bad, and is replacing them. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. A couple of minutes before it switches from home to sleep, the thermostat starts reading the temperature for my sleeping sensor even when it's in home. Out of the box, the Ecobee doesn't work that way. New comments cannot be posted and votes cannot be cast. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. Reports in last 20 minutes. However, it seems like it does not pick up the sensors I assigned for those comfort settings. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. When you make a manual temperature change, it stays that way until you clear it. I use webCore to manually override the schedule with those comfort settings. A couple of minutes before it switches from home to sleep, the thermostat starts reading the temperature for my sleeping sensor even when it's in home. Here's how to make it right. Calling climate.set_humidity does not change the humidity level on Ecobee thermostat. The sensor room is 74. To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. A smart thermostat ($93 at Amazon) can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. For example, if you want to set your HVAC system to heat, select Heat. The ecobee mobile app is simply an extension of this experience. Set it to Until next activity and you're done! ALL RIGHTS RESERVED. This process usually takes about 30 minutes. A drawing of a smartphone slides onto the dark blue background and its screen slowly powers up, producing the word “Haven” in soft writing, the letters matching the background color, set against the light blue of … Turn it off, wait a few minutes, and then turn it back on again. However, it seems to be ignoring that setting and heating based on the average. I have some comfort settings in my ecobee that sets to use different sensors to measure the temperature. The next part of the schedule are your Comfort Settings. Keep the thermostat powered off for a minute then put it back on the wall. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. A subreddit for ecobee and all their smart home products. Pull the thermostat from its wall mount. Essentially, Comfort Settings are a predefined heat/cool setting that can be applied to a specific period of a day. Select Page. ; Remember Me This is a sign that your Ecobee just needs to be reset. This works good that webCore can set hold the temperature defined in the comfort settings. My take: It should be set this way by default. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. by | Dec 18, 2020 | Uncategorized | 0 comments | Dec 18, 2020 | Uncategorized | 0 comments I have home set to 71 and it uses only one of the sensors. The average is 71. I have a schedule set with 5 total comfort settings in use. Built to last: ecobee thermostats are hardwired, which means your thermostat isn’t relying on a battery or your HVAC equipment to charge itself. Just installed the ecobee SmartThermostat yesterday, so I'm still kinda new to the whole smart thermostat thing. Then I will put it to sleep comfort setting a bit earlier in my schedule so my room has time to cool off. Your comfort settings are always in your control, and they can be adjusted at any time to fit the impact you want to have. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. Sleep is set to 62 using a different sensor. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. Touch Next to continue. Step 8. They’re above schedules, comfort settings, and everything else. My bedroom goes up to 71 and my home room goes up to 72 or 73 because of this. Note that setting up a scene with the ecobee app and then triggering it via the Home app doesn't count - you need to be able to trigger it directly in the Home app without a scene for it to be something we can emulate. Hi All, I am new to Ecobee. Here's how: How to add new Comfort Settings through the iPad app Once you've logged in to the app, select the Comfort Settings tile. However, it seems to be ignoring that setting and heating based on the average. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. I have a problem with ecobee heater when it changes from home to sleep comfort setting. Phone support is … © 2021 CNET, A RED VENTURES COMPANY. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. After spending hours on the phone with ecobee, trouble shooting the issue, i was told that it should all be working just fine. Select Current HVAC System Mode Select the operating mode of your HVAC equipment. Out of the box, the Ecobee does one thing very, very wrong. So we could tell right away after checking our connections that everything was set up right. Configure Sensor Settings Wake up your ecobee Smart Thermostat, then tap Menu. This app is not even as functional as the standard Ecobee app and adds none of the SmartBuildings features. If you place your remote sensors too far from the ecobee thermostat, they will become unreliable or not work altogether. Reset it to the temperature at which you actually need the auxiliary heat to come on and see if that solves the problem. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Select the Comfort Setting you wish to customize. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. Discussion threads can be closed at any time at our discretion. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. I got the Prime Day deal with 3 sensors. I’m trying to find a way to easily and automatically change my Ecobee Comfort Settings based on my SmartThings Mode. Why is my Ecobee showing question marks? However, the newer skill allows you to do a lot of cool things. Adjust to the desired temperature, then tap Save. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. Press question mark to learn the rest of the keyboard shortcuts. Now close the Settings window. Select Settings. Choose Disconnect From HomeKit. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. Agreed. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Discuss: Fix the Ecobee smart thermostat's most annoying feature. That's why, recently, I awoke feeling like I was sleeping in a sauna. Not Very Useful The SmartBuildings app has very limited control over devices. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. Set it to Until next activity and you're done! Our first step was to contact ecobee support. I set up the sleep mode to use just the sensor, not the thermostat. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. Now close the Settings window. I set up the sleep mode to use just the sensor, not the thermostat. In other words, the factory set the outside temperature at which the auxiliary heat should come on and it’s higher than you want it to be. Why is my Ecobee showing question marks? In other words, when I’m in the HOME mode in SmartThings, I want my Ecobee to change to the HOME comfort setting and when everyone leaves and I’m in the AWAY mode in SmartThings I want Ecobee to automatically change to AWAY mode. How to Access & Adjust Comfort Settings. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. Keeping this in view, why is my ecobee schedule not working? Ok so it’s one of the features? I also have Smart Home/Away enabled. And the heat is still on. So at about 15 min before the next comfort setting, the “current temperature “ should be the average of the sensors that are and will be in use. Both the thermostat and the sensor are showing "occupied". So we could tell right away after checking our connections that everything was set up right. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Step 7. Just got my Ecobee3 last week. For example, right now the sleep mode heating is set to 73. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. We update the app regularly to include newly released features and enhancements. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. Now close the Settings window. I was thinking that could be the issue so I turned it off, but that didn’t solve the problem. Problem. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Flair will assume this is the case and update the temperature accordingly. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Ecobee really wants you to use Eco+. The average is 71. Go to Reset. I just installed an ecobee 4 with 1 sensor. My bedroom sleep sensor is usually cooler than my home sensor, so the thermostat shows a lower temperature even though the home sensor reads 71 and thus the heater turns on unecessarily. I have a schedule set with 5 total comfort settings in use. If your Ecobee was recently installed, it’s possible that the settings haven’t been changed from the factory pre-sets. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. That’s how we ensure comfort when you’re home, and savings when you’re not. Why does it do this? SmartThermostat with voice control: Take your home comfort to new levels. Ecobee 4 sleep mode with 1 sensor not working. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. For example, right now the sleep mode heating is set to 73. But, ecobee reports the range as 45 feet to account for the inevitable obstructions that occur your home. I have set up my schedules to be on "Away" comfort setting after 8am. Environment. Go to Wi-Fi.